Terms and Conditions

Welcome to We Hear You, Inc. (“We,” “Us,” or “Our”). By accessing or using Our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using Our services.

1. Acceptance of Terms

By using Our website, purchasing Our products, or accessing Our services, you agree to these Terms and Conditions, as well as Our Privacy Policy. If you do not agree to these terms, please refrain from using Our services.

2. Changes to Terms

We Hear You, Inc. reserves the right to update or modify these Terms and Conditions at any time. We will notify you of significant changes by updating the effective date. Your continued use of Our services after such modifications indicates your acceptance of the updated terms.

3. Use of Our Services

You agree to use Our services, website, and products for lawful purposes only. You are prohibited from using Our services to:

Engage in any illegal activities or fraudulent behavior.

Harm, exploit, or interfere with the operations of Our business, systems, or other users.

Copy, distribute, or modify any part of Our website, products, or services without Our written consent.

4. Product Use and Availability

Our products, including the Hero Door Opener and Push™ devices, are intended to enhance accessibility for individuals with disabilities. We make every effort to ensure Our products are available and functioning as described. However, We do not guarantee that Our products will be available at all times, and We are not responsible for any interruptions or delays in availability.

5. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason. By placing an order with Us, you agree to provide accurate and up-to-date payment information. All sales are final unless otherwise specified.

6. Returns and Refunds

Returns and refunds are handled on a case-by-case basis. If you are unsatisfied with a product, please contact Our customer service team within [insert timeframe] for assistance. We reserve the right to refuse refunds if the product has been used, damaged, or altered.

7. Intellectual Property

All content on Our website and services, including but not limited to text, graphics, logos, and product designs, are the intellectual property of We Hear You, Inc. or Our licensors. You may not reproduce, distribute, or create derivative works based on any of Our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, We Hear You, Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use Our products or services, including but not limited to loss of data, revenue, or business opportunities.

9. Warranty Disclaimer

Our products and services are provided “as is” and “as available.” We make no warranties, expressed or implied, regarding the functionality, accuracy, or availability of Our products or services. We do not guarantee that Our services will be uninterrupted, secure, or error-free.

10. User Accounts and Security

If you create an account with Us, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify Us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

11. Third-Party Links

Our website and services may contain links to third-party websites or services. These links are provided for your convenience, and We do not endorse or take responsibility for the content or services of any third-party websites. You access such websites at your own risk.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts in [Insert State].

13. Termination

We reserve the right to terminate or suspend your access to Our services at any time, without prior notice, for any violation of these Terms or for any other reason deemed necessary by Us.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact Us at:

We Hear You, Inc.

support@wehearyouasl.com