Frequently Asked
Questions
You have questions. And we're happy to answer them.
What is the Push™ device?
The Push™ is a portable device that enables users to open doors from up to 20 feet away using a fob or an accompanying app. It is designed for convenience and accessibility, making it easier for individuals with disabilities, those carrying items, or anyone who needs hands-free door operation.
How does the Hero Door Opener work?
Our products are designed for a wide range of users, including individuals with disabilities, elderly users, parents with strollers, or anyone who faces challenges with traditional door mechanisms. They are also ideal for hospitals, rehabilitation centers, colleges, and businesses looking to enhance accessibility.
Who can benefit from these products?
The Hero Door Opener is priced at $1499, offering an affordable solution for making doors accessible.
How much does the Hero Door Opener cost?
The Hero Door Opener is a device that can be installed on non-automatic doors to make them accessible and retails for $1,499. It works with multiple activation methods including an app, a fob, and the traditional wall button. It’s quick to install, portable, and affordable, making any door easily accessible.
Where can I purchase the Push™ device or the Hero Door Opener?
These products can be purchased directly from our website or through selected distributors. Please visit our products page for more information on where to buy and available discounts.
Are there installation services available?
Yes, we offer installation services for the Hero Door Opener. Our team can provide quick and efficient installation to ensure your door is accessible as soon as possible.
What is the warranty period for these devices?
Both the Push™ and the Hero Door Opener come with a one-year warranty that covers defects in materials and workmanship.
Can the Hero Door Opener be used on any type of door?
The Hero Door Opener is versatile and can be adapted to work on a variety of door types including main entrances, bathroom doors, and even suite boxes. However, specific conditions such as door weight and type may affect installation, so we recommend contacting our support team for a consultation.
How do I get support if I have issues with my device?
We offer comprehensive customer support for all our products. You can contact our support team via email, phone, or through our website. We strive to resolve any issues promptly and ensure your satisfaction with our products.
What if I need multiple units; are there any discounts?
For bulk orders, we provide customized quotes with possible discounts depending on the quantity. Please contact our sales department for more details.